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TERMS OF USE

These Terms of Use (“Terms”) govern the use of this website of Mammaa’s Food Products (“MFP” “We” or “Us” or “Our”) hereinafter referred to as ("SITE") . The user (”You” or “Your”) are agreeing to these Terms by accessing the SITE. Hence, You are advised that You go through these Terms in detail. By using the SITE, You accept that You have read the Terms and consent to be bound legally by the Terms including any amendment made from time to time. DO NOT USE THE SITE OR SERVICES IF YOU DO NOT AGREE TO THE TERMS.

 

The SITE inter alia provides You information about the initiatives of MFP in wood pressed or cold pressed pure oils and our products are made from locally sourced seeds. You can also procure our products by placing an online order, through the SITE.

 

We reserve the right at any time to amend all or any part of the Terms or the SITE, without notice, including by eliminating or discontinuing any content on the SITE. You can view the latest version of the Terms by visiting the "Terms of Use" link located in our web pages. You are responsible for periodically checking the Terms and Your use or browsing of the SITE after any change will be considered acceptance of such changes.

 

The contents of the SITE regarding the health or nutritional benefits of the products are for informative purposes only, and should not be relied upon as an authoritative opinion or medical advice. 

 

ACCESS OBLIGATIONS

The SITE shall be used for lawful purposes only and must not be used to transmit content or activity that:

1. impersonates any entity, business, or person;

2. involves any form of solicitation or any chain mail, junk mail or any unsolicited or unauthorized advertising or promotional materials;

3. infringes any of the intellectual property rights of others;

4. is abusive, libelous, fraudulent, deceptive, tortuous, obscene, threatening, invasive of privacy, or encourages or incites any criminal activity;

5. disrupts or interferes with the SITE or disable, impair or damage Our servers or networks connected to SITE, or violate any policies or regulations of networks connected to SITE;

6. introduces any viruses or code, that permit the unauthorized use of a computer or computer network or otherwise destroy, interrupt, or limit the functionality of any software or hardware in relation to the SITE;

7. gains or attempt to gain unauthorized access to any user accounts, networks, services or computer systems, through any means.

 

You may be allowed to submit or post photos, images, texts etc. that can be viewed and accessed in the public domain. All content uploaded by You must be legally permissible, and not in contravention of these Terms. Upon submitting any content on the SITE, You give Us an irrevocable, perpetual, royalty free, and sub-licensable right to use, reproduce, modify, adapt, create derivative works from, publish, translate, display, distribute and perform such material.

 

We do not endorse and are not responsible for (i) any statements, opinion, advice or information made or displayed on SITE by any third parties or (ii) for any third party site linked to or from the SITE. Your agree to use of any third-party web sites at Your own risk. MFP will not be liable to you for any loss or damage resulting from You accessing or using such web sites.

 

REGISTRATION

You must provide true, accurate, current and complete data about Yourself while registering with the SITE. You must update the data periodically keep it accurate, current and complete at all times. Any personal information collected through the SITE will be dealt with as per Our Privacy Policy.

 

By registering with the SITE, You represent that You are not barred by any applicable law from using the SITE and that you are legally competent to enter into a binding contract.

 

PURCHASING PRODUCTS ONLINE

Placing an order through the SITE establishes a binding contract. The product displays along with the indicative prices constitute a non-binding “offer” and the binding contract is formed once You have placed an order.

 

Images and summary of the products available for purchase may be provided in the SITE. There could be alterations in certain aspects of Your order such as appearance, size or colour. This may be caused due to the screen resolutions you use, number of pixels in an image or any other circumstances beyond our control.

 

While placing an order through the SITE, You must provide accurate, current and complete information, including but not limited to, payment and other information. We may verify the information provided by You before accepting an order.

 

Price and availability of any products are subject to change without notice and the current prices will be reflected on the Site. Title shall pass to You upon delivery to Our carrier and the risk of loss on the products shall pass to You upon delivery to the consignee’s address.

 

We will provide you the shipment details at the time of order confirmation. We reserve the right to make shipment of partial orders (at no additional cost to You), and the portion of any order that is partially shipped may be charged at the time of shipment.

 

Delivery dates indicated on the SITE are tentative and we shall not be liable for any delay in deliveries due to any Force Majeure events or any other causes beyond our control.

 

All product returns shall be governed by our Return Policy.

 

ORDERING

Ordering is facilitated through few simple steps starting with your browsing of the SITE. The navigation menu in the SITE, would guide you to the products of your desired category.

 

Once you have identified a product you wish to purchase, please select the quantity, and click on the ‘Buy” or “Add” button.

 

OUT OF STOCK ITEMS

Our best efforts are always put in to indicate in the SITE any products that may be out of stock. However, if a product becomes out of stock after you place an order, we will inform you within 2 business days. In case we cannot fulfill the order within the agreed shipping period, we will cancel the order and refund you the amount paid.

 

PRICING POLICY

The current applicable prices, in India Rupees, are indicated along with the product listings on the site.

 

Billing shall be made based on the price in effect at the time of shipping. In the event the price at which the product is ordered increases before shipping, we may either cancel the order and intimate you within 2 business day or contact you to resolve the way forward.

 

The prices indicated are exclusive of shipping charges. We may charge for shipping depending on the consignee location. Free shipping shall be available for order values above INR 1000/-.

 

International orders may attract local duties/ taxes in the consignee country and We shall not be liable to bear the same.

 

PAYMENTS

You can make payments in any of the following modes:

 

a) Credit Cards: Domestic and international Credit Cards (Visa or MasterCard) or American Express Cards

b) Debit cards: Debit cards from all major banks in India.

c) Payment wallets : We accept payment through all major payment wallets.

d) Net banking: Payments through net banking transactions are accepted from all major banks.

 

We will not be liable for any loss or damage, arising directly or indirectly, from the use of any mode of payment offered on the SITE, on account of:

  • Any transaction being declined for any reasons including but not limited to lack of authorization for such transaction or insufficiency of funds,

  • Any time out occurring during a transaction

 

 

SHIPPING POLICY

 

Upon receipt of an order, the shipping shall be made within 4 (four) days (excluding weekends and public holidays).

 

All order deliveries shall be fulfilled by using courier services or by Mammas Kitchen Staff. We do not deliver to locations where courier services used by us do not operate.

 

Shipping Duration:

Within Tamilnadu 2 to 4 Days

Other Southern States 5 to 7 Days

Other States 10 to 12 working Days

You can contact us at Sales@mammaaskitchen.com

 

  

RETURNS

Products once delivered cannot be returned except in case of delivery of an incorrect or damaged Product, in which case we will accept the return.

 

Any delivery of incorrect product should be intimated to Us through our customer service, within 24 hours of delivery. You can also email us at Sales@Mammaaskitchen.com

 

Any products incorrectly delivered must be returned in an unopened and saleable condition, and accompanied by the original invoice, failing which We cannot process the request for return.

 

In case of a product return, you must send the incorrect product to Us within 15 days from the date of delivery to you, and a refund of the payment made will be processed, as mentioned herein below.

 

For specific details on any Product return, please contact us at Sales@Mammaaskitchen.com

ORDER CANCELLATION

You can cancel an order placed on the SITE at any time within 24 hours of placing the order, after which time no order cancellation will be processed.

 

In the unlikely event of any error in product description or price on the SITE or a Product going out of stock after receipt of an order, MFP reserves the right to cancel an order. Upon any such cancellation, we shall intimate You within 2 business days.

 

REFUNDS

Refunds shall be processed within 7 business days from:

a) the date of receiving the returned product in accordance with the conditions mentioned herein, for product returns ; and

b) the date of cancellation of an Order, for order cancellations.

 

Refunds shall be processed in the same mode in which the original payment was made.

 

Shipping charges shall be refunded only in cases where an incorrect product was delivered.

 

No Refunds shall be processed in the following cases:

a) The conditions of return mentioned herein are not met.

b) The courier was unable to make delivery after 3 attempts

c) If the recipient refuses to accept the delivery

d) An incorrect delivery address was provided while placing the order

 

INTELLECTUAL PROPERTY RIGHTS

 

We own all right, title and interest in and to the SITE. All content and materials contained in the SITE, including, but not limited to, all Site design, content, images, logos, graphics, button icons, data compilations, digital downloads, etc., are protected by the applicable intellectual property laws.

 

You acknowledge and agree that the SITE and any software used in connection with the SITE contain proprietary and confidential information that is protected by applicable Intellectual Property laws. Any unauthorized use of the materials provided as part of the SITE is strictly prohibited.

 

You must not use any materials on the SITE in an unauthorized manner including reproduction, republication, modification or distribution, or any form of data mining or data extraction, or other commercial exploitation of any kind. You must not use any device or manual process to monitor or copy the pages of Our SITE or the content therein.

 

DISCLAIMER OF WARRANTIES

We provide the SITE on an "AS IS" and "as available" basis. No express warranties or guarantees are made about the SITE. We do not provide any representation that the SITE is available for use in any particular location. Your use of the SITE shall be at Your own initiative and risk. You must comply with all applicable local laws.

 

ALL IMPLIED WARRANTIES UNDER APPLICABLE LAW INCLUDING WARRANTIES THAT THE SITE IS ACCURATE, FIT FOR A PARTICULAR PURPOSE, OF SATISFACTORY QUALITY, SECURE, VIRUS FREE, OR NON-INFRINGING ARE DISCLAIMED TO THE EXTENT PERMITTED BY LAW. WE MAKE NO WARRANTY THAT ANY UPDATES, UPGRADES, BUG FIXES, ERROR CORRECTIONS AND/OR ENHANCEMENTS OF THE SOFTWARE WILL BE MADE OR THAT ANY COMMUNICATIONS FROM AND/OR TO THE SITE WOULD BE SECURE OR NOT INTERCEPTED. ANY RECEIPT OR DOWNLOAD OF CONTENT OR INFORMATION FROM SITE SHALL BE AT YOUR THE RISK AND OPTION AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING FROM ANY SUCH DOWNLOAD. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY OUR REPRESENTATIVE SHALL CREATE A WARRANTY. PRODUCT DESCRIPTIONS AND ANY CONTENT PROVIDED IN THE SITE REGARDING HEALTH BENEFITS OF THE PRODUCTS ARE ONLY FOR INFORMATIONAL PURPOSES, AND SHALL NOT RELIED UPON AS A HEALTH ADVICE OR MEDICAL OPINION.

 

LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR LOSSES (INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF SAVINGS, LOSS OF DATA, OR LOSS OF GOODWILL) OR ANY DAMAGES WHATSOEVER THAT RESULT FROM OR ARISES IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE SITE, WHETHER BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. WE SHALL NOT BE LIABLE FOR ANY DIFFERENCES BETWEEN THE IMAGE OF PRODUCTS ON THE SITE AND APPEARANCE OF THE FINAL PRODUCT DELIVERED TO YOU.

 

IN NO EVENT SHALL OUR CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS RELATING TO THE USE OF SITE EXCEED THE TOTAL AMOUNT OF ANY PAYMENT THAT YOU MADE TO MFP FOR ANY SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

 

FORCE MAJEURE

We will not be liable for any failure of performance under the Terms to the extent such failure was caused by a Force Majeure event, which shall constitute any and all events beyond our reasonable control, including but not limited to acts of the government authorities, acts of God, fire, natural disasters, strikes, explosion, riots, war, terrorism, non-cooperation of third parties, network failure, disruption of communication lines, power outages, etc.

 

INDEMNIFICATION

You agree to indemnify and hold Us and Our affiliates, officers, employees and agents, harmless from and against all liabilities, losses, demands, claims, damages, penalties, interests and expenses (including ensuing legal expenses and costs) arising from any third party claims resulting from Your use or access of SITE.

 

TERMINATION

We may suspend or terminate Your use of SITE or terminate Your access to the SITE, in our sole discretion, and we are not liable to You or any third party for any claims or damages arising out of any termination or suspension of the SITE.

 

MISCELLANEOUS

These Terms and any policies posted on SITE constitute the entire agreement between You and MFP regarding the subject matter of these Terms.

 

All legal proceedings shall be subject to the jurisdiction of the courts in Sivakasi, India and shall be governed by and construed in accordance with the laws of India to the exclusion of the conflict f law provisions.

 

If any provision of these Terms is held invalid, the remainder of the Terms will continue in full force and effect.

 

The Terms does not constitute any joint venture, partnership, employment or agency relationship between You and Us.

 

We may assign or sub-contract our rights and obligations under the Terms at any time, to any third party, at our sole discretion, without notice to You.

 

Any failure by MFP to enforce any right under these Terms on one occasion does not constitute a waiver of such right on any other occasion.

 

Any notices to MFP should be sent to the registered office address of MFP available in the SITE.

 

The Terms are being executed in English language and all modifications or changes shall be made in the same language. 

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